For more information about installing software updates, refer to installing software and options for polycom hdx systems and accessories at polycom support. I can call from the computer or tablet to the hdx and it works ok. In testing, jitc has found minimal risk in certifying this with any itut h. Polycom hdx systems, systems, by default, output in component format exce pt the hdx 6000, which which outputs output s in hdmi. Sw release zip sw release notes pdf maximum security deployment guide pdf unified communications deployment guide pdf. Problem with microphone in hdx 6000 polycom community. Thats where we come in, with solutions that avert open office perils. The default username is admin and the default password is the serial number of the hdx. Learn about polycom hdx mpplus software video conferencing solutions.
Polycom engineering advisories and technical notifications. Bring your team together from more locations with multipoint video conferencing. I can call from the computer to tablet and vice versa. Hp polycom where to make video conference test calls.
Im testing the realpresence desktop software and mobile android app. When it comes back up, its still on the original software version. Polycom hdx 6000 series the video conference store. Connections are fine system boots up and looks good.
The hdx 6000 is an ip only codec and requires the use of an itut h. Video shows the simple steps involved in configuring the polycom hdx with rtv licence to connect to ms lync 20 and exchange 2010. Powering on the polycom qdx 6000 systems to power on the polycom qdx 6000 systems. Hdx 8000 rev b, hdx 7000 rev c or d, hdx 6000, hdx 4500, hdx 4000 rev c. Polycom hdx 8000 1 year warranty free 2nd day shipping. Open offices are often loud, chaotic, and full of distractions that keep your team from getting work done. Feel free to utilize these numbers to conduct testing of your video conferencing units. The polycom splash screen is displayed within about 1 minute. Poly studio x family delivers radical simplicity to your meeting rooms. Ive downloaded the pup file from the polycom site and placed it on a usb. Maintenance release that includes updates from software testing with microsoft lync server 2010. Or another member on this board has a very popular test site. Polycom hdx 6000 connectivity issues poly community. Usb interface for diagnostics and software upgrade user interface directory services system management webbased snmp polycom converged management application rss 2000 integration with hdx remote.
Release notes hardware and software compatibility polycom hdx systems, version 3. This vulnerability could allow a remote attacker to execute arbitrary code on the hdx, which could lead to complete compromise of the system. Refer to the c hart below to see other types type s of monitors the hdx will will connect to. Polycom hdx 6000 hd systems, performance improvements, and fixes to address minor technical issues.
Feel free to utilize these numbers to conduct testing of the video conferencing units. Whe n powering on the unit for the first first time, if not connect ed via component into a monitor there may be no picture. Procedures for installing polycom hdx system software are different depending on whether the system is covered by warranty or a service plan. Polycoms hdx 6000 supports one monitor, a single hd camera, one table top microphone array, or polycom s highend hdx ceiling microphone array as an option.
Turnkey options enable the polycom hdx 7000 series to deliver visual communication in any room, while patented, crystalclear audio enhances collaboration and audience participation. For more information about installing software updates, refer to installing software and options for polycom hdx systems and accessories at support. Download polycom software and options for polycom hdx systems and accessories. When i plug the usb in, the screen sees the update, asks if i want to apply, then says it needs a reboot. Complete newbie here, we just purchased an hdx 6000 system. Polycom updater for soundstation ip 6000 and 7000 phones 5. The polycom hdx 6000 series delivers high definition communication to all parts of your organization with unmatched levels of. Everythink seems to be ok but remote location doesnt hear us. We are the global communications company that powers authentic human connection and collaboration. There are test number on the polycom support web site here. Polycom uc software for skype for business deployments.
Setup was great, both systems are able to call a variety of test sites, and i can call into each from the local lan from my fedora machine with ekiga, b. The sut meets all of its critical interface and functional interoperability requirements and is certified for joint use. The hdx 8000 is easy to setup, simple to operate, and packs in a rich set of features to enhance collaboration, all the while delivering incredible hd video resolution and audio clarity. But if i call from the hdx to the computer, no video or audio is sent, and i cant hang the call from the co.
Please be aware that these numbers are published worldwide and may. Polycom offers users global dialup access to a variety of its video conferencing equipment. Sometimes things happen in software that can cause different types of things to happen. Im working on the installation and setup of two polycom hdx 6000 systems, located in different counties to connect two court systems. The polycom hdx 9000 series, hdx 8000 series, hdx 7000 series, hdx 6000 hd, and hdx 4000 hd series with software release 2. Have you tried testing with both your hdx 6000 and the rpdesktop to test numbers and what was the results of those tests. If you need two monitors and up to 2 microphones you can check out the polycom hdx 7000. A critical vulnerability has been discovered in the polycom shell psh functionality on the hdx s diagnostics port port tcp23.
The system detects an ip address that is of course on our local network i can access it remotely at that address. Polycom uc software provisions polycom phones and configures the settings and features to work on the phones. Hdx system camera start up, camera 2 video on hdx 6000 systems, and hdx systems registered to a sip server 3. The following is a comprehensive regional listing of specific equipment and related information. Configuring the polycom hdx series starleaf knowledge center. A, b and c series, hdx 6000 hd, and hdx 4000 hd rev. The polycom hdx 8000 is a high definition video conference system designed take your meetings to the next level. There is microphone testing in the diagnostics and audio pages of the web and embedded interface, does it show microphone activity. Polycom hdx 6000 series dramatically increase productivity and communication among project teams improve collaboration and reduce costs with affordable, easy to use room telepresence solutions from polycom. Polycom hdx 6000 series manuals manuals and user guides for polycom hdx 6000 series. The polycom hdx series software release was updated from release 2. The release notes for the latest software version or the software version you are currently running are usually the best place to check for such details. We have 2 polycom hdx 6000 series manuals available for free pdf download.